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Seller Rules
NoteU.S. Customs and Border Protection · Tariffs & customsEffective Oct 10, In force3/3 quoted sentences found in the source

CBP now requires a security code to change the bank account that receives customs refunds

Since October 10, 2026, anyone adding or changing ACH refund details in an importer's ACE Portal sub-account must enter a security token that CBP sends by email, with text message as an option. Other authorized users on the account can turn on alerts for any change to refund bank details.

  • In force fromOctober 10, 2026
  • HelpACE.Support@cbp.dhs.gov

What the document says

  1. Matched to source. Verification is required from October 10, 2026.

  2. Matched to source. A change does not go through without the token.

  3. Matched to source. Other users on the account can get alerts when refund details change.

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